The Singapore Tennis Open, an ATP 250 indoor hard-court event, will be held on a single-year licence in 2021 at the 3,000-seater OCBC Arena in the vast Singapore Sports Hub.
A team of Team Nila Virtual Liaison Officers (VLOs)/VLO Ldrs are required to facilitate this tournament.
Virtual Liaison Officer
Primary Role:
1) VLOs help manage the overall experience of participating players/teams by ensuring a seamless flow of assistance, mainly by the use of mobile phone, to any enquiries arising from key requirements of participating players/teams, including but not limited to daily meals, transport, swab, practice arrangements etc.
Note: The indicative shifts below are meant for recording volunteering hours purpose and may not reflect the exact duty duration. The shifts however, are within the ATP event period.
Skills
Shifts
Virtual Liaison Officer Leader
1) Part of a support team of VLO Ldrs and report physically to a single location during shift.
2) General point of contact for and assist the group of VLOs who are providing the necessary assistance (mainly via phone) to the participating athletes/teams and managing their overall experience pre, during and post competition.
3) Acts as liaison between other functional areas as required.
4) Any other relatable duties assigned.
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